national operations centre

Patrick Terminals National Operations Centre, is a centralised operations centre created to provide quick, convenient service to Terminals' customers.

The Centre also captures, stores and provides vital information for a range of port and vessel-related matters.

NOC Services include :

Coordination of national berth schedules

Vessel set up in operating management system (OMS)

Maintenance (daily update) of vessel ETA's (OMS)

Breakbulk quoting for all four terminals

Coordination of vessel marine orders compliance surveys and ships

database

Hazardous documents input for Fisherman Island and East Swanson

Dock.

1-Stop and Customs enquiries

Preparation of service level performance statistics

Vessel preplanning commenced during October 2008 and is being phased in one service at a time.

Contact details:
telephone:     1300 785 012
email:             noc@patrick.com.au