customer benefits

Patrick’s focus on continued improvement in work practices, productivity and customer service delivers a host of business innovations and solutions that provide efficiency, time and cost savings to our customers.

• Terminal Services can be packaged with our comprehensive range of services to deliver seamless solutions for import/export cargo
• World leading technology including DGPS container tracking, equipment control (EC), the paperless gate and development of automated straddles
• On dock rail at Port Botany
• High degree of EDI capabilities
• State-of-the-art equipment with portainer crane capacity up to 80 tonnes
• Efficient vehicles booking system (VBS) for controlled receival and delivery of containers
• Ability to streamline processing of quarantine-effected cargo through Patrick Port Logistics
• Continued redevelopment of facilities to increase capacity, including introduction of rail mounted gantries (RMGs)
• Connection to Patrick’s network of road, rail and air transport
• Access to real time information via the internet through Patrick e-Net2

As with all Patrick businesses, Patrick Terminals continues to provide first class customer service because we listen to what our customers want and meet their needs through collaboration and partnership. If you aren’t doing business with Patrick, you’re probably missing out some real benefits.