| Commitment to Protecting Your Information | ||
| The Patrick Corporation Group believe that privacy is an important individual right and are committed to ensuring the privacy of personal information. We are bound to comply with the National Privacy Principles as set out in the Privacy Act 1988 (Cth). | ||
| In this policy we set out the standards to which the firm is committed to ensuring the privacy of individuals, including how we collect information about you, what we do with it, and our information handling practices. | ||
| The principles set out in this Privacy Policy will apply to personal information you provide to Patrick Corporation Limited and entities controlled by it, via our web site, under any arrangement or agreement, or by any other means. | ||
| Throughout this Privacy Policy, we refer to "personal information" which means information that identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and telephone number are examples of personal information. | ||
| This Patrick Corporation Limited Privacy Policy does not apply to acts and practices of a Patrick Corporation entity which relates directly to the employee records of that Patrick Corporation Limited entity's current and former employees. | ||
| Information Provided or Collected | ||
| Patrick Corporation Limited only collects personal information if it is necessary for our business purposes. The information we collect may be limited to contact details where we interact with the public over the telephone or in person, or when you send us correspondence (whether by letter, fax or e-mail). In general, the type of personal information we collect and hold includes, but is not limited to: names, addresses, contact details, occupations and other information which assist us in conducting our business. | ||
| Patrick Corporation Limited receives personal information from the web site www.patrick.com.au through use of the email facility. Your email address will only be recorded if you send us a message, and will only be used for the purpose for which you have provided it. It will not be added to a mailing list or used for any other purpose without your consent. | ||
| Use of Personal Information | ||
| We use personal information for the primary purpose for which it is collected or received. That may include supplying our services or responding to an individual's request. We may also use and disclose personal information for purposes related or ancillary to the main reasons we collect it. We will not use your personal information for any purpose which is not related to the functions or activities of Patrick Corporation Limited, or for any purpose for which you would not reasonably expect us to use the information. | ||
| Patrick Corporation Limited collects personal information for the following purposes: | ||
| · To conduct our business | ||
| · To communicate with you | ||
| · To help us manage and enhance our services | ||
| Security of Information | ||
| Patrick Corporation Limited takes all reasonable measures to ensure the security of data supplied, and to protect it from misuse, unauthorised access, modification or disclosure. Internally, we have controls and procedures to ensure that personal information provided to us remains confidential. All of our staff are bound by strict duties of confidentiality to the firm and its clients. We maintain physical security over our paper and electronic data stores and premises by way of locks and security systems. | ||
| We also maintain computer and network security through the use of user identifiers and passwords to control access to our computer system. In relation to security on the Patrick Corporation Limited website at www.patrick.com.au, mechanisms are in place to protect the security and integrity of your personal information. However, no data transmission over the Internet can be guaranteed as completely secure. | ||
| So while we strive to protect such information, we cannot ensure the security of information you transmit to us over the Internet, and you do so at your own risk. | ||
| Sharing Information Within the Patrick Corporation Limited Group | ||
| We may disclose your personal information to: | ||
| · Other members of the Patrick Corporation Group | ||
| · Other companies or individuals who assist us in providing services or who perform functions on our behalf | ||
| · Anyone else to whom you authorise us to disclose it | ||
| Sending Information Overseas | ||
| We will not send your personal information to recipients outside Australia without: | ||
| · Obtaining your consent (in some cases this will be implied); or | ||
| · Otherwise complying with the National Privacy Principles as outlined in the Privacy Act. | ||
| Keeping your Personal Information up-to-date | ||
| We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we receive or use it. If you believe that information we hold about you is incorrect or incomplete, or if you have concerns about how we are handling your personal information, then we ask that you contact us and we will try to resolve the problem. | ||
| Access to Information | ||
| We will provide access to personal information upon request by an individual, unless a request is unreasonable and the National Privacy Principles would permit us to decline that access. We will require you to verify your identity and to specify what information you require. | ||
| Clients who wish to gain access to their personal information should contact Patrick Corporation Limited by writing to: | ||
| Patrick Corporation LimitedLot 3, | ||
| Pier 8/9 Walsh Bay23 Hickson Road, | ||
| MILLERS POINT NSW 2000. | ||
| In some cases, we may request an administrative fee to cover the cost of access. If we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exemptions relied upon under the Privacy Act. | ||
| Cookies and the Patrick Corporation Limited Website | ||
| "Cookies" are pieces of information that may be transferred to your computer's memory when you visit a website for record keeping purposes. Any Web server (including this one) may: | ||
| · store one or more cookies in your browser; or | ||
| · request your browser to transmit the data to the Web server. | ||
| This website may store cookies on your computer in order to better serve you upon your subsequent visits to the Patrick Corporation Limited website. We may track usage patterns on our website on an anonymous aggregate basis, however your identity cannot reasonably ascertained from this information. | ||
| The data that may be recorded includes your: | ||
| · Internet Service Provider | ||
| · The type of browser you are using | ||
| · Date and time of your visit | ||
| · Pages accessed and documents downloaded | ||
| · Referring URL's | ||
| Please note that most Web browsers can also be configured to notify the user when a cookie is received, allowing you to either accept or reject it. If you are not sure whether your browser has this capability, you should check with the software manufacturer or your Internet Service Provider. | ||
| Effect of Policy | ||
| This Privacy Policy may be reviewed and revised from time to time to take account of new laws and changes to our operations and practices. Patrick Corporation Limited reserves the right to modify or amend this Privacy Policy at any time. Whenever you need to refer to this policy you should contact us for the most up to date version. | ||
| Enquiries | ||
| If you have any questions about privacy-related issues please contact our office: | ||
| Patrick Corporation LimitedLot 3, Pier 8/9 Walsh Bay23 Hickson Road | ||
| MILLERS POINT NSW 2000. | ||
| Ph: (02) 9250 1100 | ||
| Email: contact@patrick.com.au | ||
| Date of publication - 7 November 2002Version No. 2 |
